Privacy Policy

Application: Word Search Puzzle (Sopa Letras)

Last Updated: January 20, 2026

At EfigeniaStudios, we recognize that privacy is important. This Privacy Policy outlines the types of personal information we receive and collect when you use our application "Word Search Puzzle" (Sopa Letras), as well as some of the steps we take to safeguard information.

      Summary: We collect minimal data for app functionality (saving game progress), analytics, and
      displaying ads. We use third-party services like Google Play, Firebase, and AdMob. You can request your data to be
      deleted at any time.
    

1. Information Collection

We collect information to provide better services to all our users. The types of information we collect include:

A. Personal Information

When you use features like "Save Progress" via Google Sign-In, we collect:

Name and Email address: Provided by your Google Account to identify your user profile.
User IDs: Unique identifiers provided by Firebase Authentication to link your account to your game progress.

B. Device and Technical Information

We automatically collect certain information when you access the app:

Unique Device Identifiers: Including Advertising IDs (like Google Advertising ID) for ad delivery and analytics.
Usage Data: Information about how you interact with the app (e.g., session duration, screens visited, levels completed).
Device Information: Model, OS version, language settings, and network information.

2. How We Use Information

We use the collected data for the following purposes:

App Functionality: To allow you to sync game progress across devices using your account.
Analytics: To understand how users interact with our app, identify issues, and improve the gameplay experience.
Advertising: To display relevant advertisements within the app via AdMob.
Security & Diagnostics: To detect and fix crashes (via Firebase Crashlytics) and prevent fraudulent activity.

3. Third-Party Services

We use third-party services that may collect information used to identify you. You can review their privacy policies below:

Google Play Services

Provides core app infrastructure and distribution.

AdMob (Google)

Used to serve tailored advertisements.

Firebase

Includes Analytics, Crashlytics, and Authentication.

4. Data Retention and Deletion

We retain your personal information only for as long as your account is active or as needed to provide you with the Online Features. For users who play exclusively in offline mode, no personal account data is transmitted or stored on our servers.

Account & Data Deletion

We provide two primary methods for users who have created an account (via Google Sign-In for Online 1v1 play) to request the deletion of their data:

In-App Deletion: You can permanently delete your account and all associated data (progress, match history, and profile) directly within the app by navigating to Settings > Delete Account. This action is instantaneous and irreversible.
Manual Request: You may also contact us via email at [email protected]. We will process your deletion request within 30 days of verification.

Important: Deleting your account will remove your ability to recover game progress on other devices and will delete your standing in any online leaderboards.

5. Children's Privacy

Our app is intended for a general audience. We do not knowingly collect personal information from children under 13 years of age. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

6. International Privacy Rights

European Users (GDPR)

If you are located in the European Economic Area, you have rights to access, rectify, or erase your personal data. We comply with GDPR requirements, particularly regarding consent for data collection through our integrated Consent Management Platform.

California Consumers (CCPA)

California residents have the right to know what personal information is collected, request its deletion, and opt-out of the "sale" of their personal information (which includes sharing data for targeted advertising). You can exercise these rights via your device settings or by contacting us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: [email protected]

Developer: EfigeniaStudios